Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Part 2 - London Environment Strategy: A heat pump solution
We’ve discussed what the London Environment Strategy means – but how can we achieve the required energy savings?
Mythbusters: Electric Heating
Our Mythbusters series looks at some of the common misconceptions associated with heating and air treatment technology – and how modern appliances are helping to dispel the myths.
Facing SAP 2016 revisions
Part of the revision of SAP 2012 enforces the change of building regulations concerning CO2 emissions. They must now be reduced by 23%, from the current value of 517 g/kWh to 399 g/kWh. This revision focusses on refining and updating the existing calculation methodology and will be known as SAP 2016 (although yet to be formally published).