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Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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Why was GDHV's hot water heat pump solution used for the pioneering Project 80?
We recently published the first blog in our series on the ground breaking Project 80 by Midland Heart in Birmingham. This blog explains in more detail why a fully electric solution with a hot water heat pump by Dimplex at its heart was selected as one of the technologies to deliver the objective of the project - homes built to the Future Homes Standard, today.
GDHV's innovative hot water heat pump technology supports major social housing developer in building to Future Homes Standard (FHS) today
GDHV's innovative hot water heat pump technology supports major social housing developer in building to Future Homes Standard (FHS) today
How to correctly size an ambient loop heat network using diversity factors
As their name suggests, ambient loops operate at significantly lower temperatures than traditional communal high temperature heating systems. This means that a different approach is required when sizing the ambient loop distribution system. Calculation of such systems follows a procedure where diversity is used to determine the design flowrate for a development. It also determines the sizing of pipework and circulation pumps for an ambient communal network solution such as the Zeroth Energy System. The in-apartment flowrates required for the selected size of the Zeroth Heat Pumps can then be calculated.