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Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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Which heating and cooling emitters can I use with a heat pump?
Any hydronic heating and cooling emitter such as fan coils, radiators or trench heating, could be used with a heat pump.
There are a number of factors, however, which will ultimately impact the final specification. These include thermal requirements, such as whether the building needs heating only or heating and cooling, control requirements and design preferences, such as whether to have the emitter recessed or on view.

Keeping Hay Fever at Bay
As we move towards the summer weather, for many people the annual trials and tribulations of hay fever have returned. With a spike in the pollen count predicted for the coming weekend, it’s worth considering the steps you can take to fight back and breathe easy in the coming months.

What's next for heat pumps within non-domestic RHI?
In preparation for the formal closure of the Non-Domestic Renewable Heat Incentive (NDRHI) scheme to new applicants, the government has released a consultation surrounding how the tariff system will be futureproofed as it come to an end.