Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?Achieving year round comfort
Here at Dimplex, we live and breathe comfort. We believe your home should be a safe, happy space for your family to spend time, no matter the weather, so we’ve put together our top recommendations for year-round comfort in your home.
Facing SAP 2016 revisions
Part of the revision of SAP 2012 enforces the change of building regulations concerning CO2 emissions. They must now be reduced by 23%, from the current value of 517 g/kWh to 399 g/kWh. This revision focusses on refining and updating the existing calculation methodology and will be known as SAP 2016 (although yet to be formally published).
Addressing Part L compliance with Dimplex electrical heating products
Adhering to Part L compliance with Dimplex heating products enables a house builder to more easily meet government requirements for energy efficiency and lower emissions. This means in the short term that projects can be completed on time. In the longer term, this will help ensure our Zero Carbon future.