Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Get switched on to LOT 20
Glen Dimplex Heating & Ventilation, the manufacturer behind the Dimplex, has launched a dedicated new website on the upcoming Lot 20 regulations, designed to help contractors, installers, merchants, wholesalers and others in the trade get to grips with how the new standard will affect electrical heating appliances.
The new Dimplex Panel Heater, a perfect solution for smaller bathrooms
Dimplex has launched a brand new electric Bathroom Panel Heater, combining space heating, towel airing capabilities and a mirrored or a modern metal facia. Whilst its three-in-one design renders the heater perfect for smaller bathrooms, its striking modern design makes it an equally stylish feature for larger spaces.
Should the government discourage mechanical cooling?
Should the government discourage mechanical cooling?
The UK government’s proposal to introduce an overheating in new dwellings regulation aims to address the impact of rising summertime temperatures and increased risk of heat waves on buildings, especially within our overheating cities.